Careers

Careers at iD Mobile

Welcome to the Careers page at iD Mobile! We're always looking for passionate, motivated, and talented individuals to join our dynamic team. If you have a passion for mobile technology, customer service, and innovation, we'd love to hear from you.

At iD Mobile, we believe that great ideas come from a diverse team of thinkers, and we offer a collaborative and inclusive work environment. Whether you're just starting your career or looking to take your professional journey to the next level, iD Mobile is the perfect place to grow and make an impact.

Why Work at iD Mobile?

• Innovative Environment: Be a part of a forward-thinking company that's shaping the future of mobile communication in South Africa.
• Career Growth: We offer opportunities for personal and professional development, with access to training programs, workshops, and career advancement.
• Competitive Benefits: We value our employees and offer competitive salaries, health benefits, and other perks to ensure a rewarding work experience.
• Inclusive Culture: iD Mobile is committed to fostering a diverse and inclusive workplace where everyone’s ideas are valued and celebrated.

Current Job Openings

We are continuously expanding and are looking for talented individuals to fill a variety of roles. If you're passionate about technology, customer service, or sales, you might find a role that suits your skills and interests.

1. Customer Support Specialist

Location: Gauteng Region
Job Type: Full-Time

Responsibilities:

• Provide excellent customer service by addressing customer inquiries via phone, email, and live chat.
• Troubleshoot technical issues related to mobile services, billing, and network coverage.
• Guide customers through account management processes, including plan changes and troubleshooting.
• Collaborate with internal teams to resolve complex customer issues.

Requirements:

• Strong communication skills (verbal and written).
• Experience in a customer service role, preferably in telecommunications.
• Problem-solving mindset and attention to detail.
• Ability to work in a fast-paced environment.

2. Sales Executive

Location: Gauteng Region

Job Type: Full-Time

Responsibilities:

• Drive sales of iD Mobile’s products and services by engaging with potential customers and understanding their needs.
• Promote and explain the features of mobile plans, data, and accessories.
• Build and maintain strong relationships with new and existing clients.
• Achieve monthly sales targets and KPIs.

Requirements:

• Proven track record in sales, preferably in the telecommunications industry.
• Strong negotiation and interpersonal skills.
• Self-motivated and target-driven.
• Ability to work independently and as part of a team.

3. Marketing Manager

Location: Gauteng Region

Job Type: Full-Time

Responsibilities:

• Develop and execute marketing strategies to promote iD Mobile’s products and services.
• Create content and campaigns for digital, print, and social media channels.
• Conduct market research to understand customer behavior and improve marketing efforts.
• Collaborate with sales and customer service teams to ensure alignment on company goals.

Requirements:

• Degree in Marketing, Communications, or related field.
• 3+ years of experience in marketing, preferably in the mobile or tech industry.
• Strong knowledge of digital marketing, social media platforms, and content creation.
• Creative thinker with excellent project management skills.

4. IT Support Specialist

Location: Gauteng Region
Job Type: Full-Time

Responsibilities:

• Provide technical support for internal systems and networks.
• Troubleshoot and resolve software and hardware issues.
• Ensure security protocols and systems are in place and functioning.
• Assist in the development and implementation of new technologies.

Requirements:

• Degree in Information Technology or related field.
• Proven experience in IT support or system administration.
• Knowledge of network management, hardware, and software troubleshooting.
• Strong problem-solving and technical skills.

How to Apply

Ready to take the next step in your career? To apply for any of the above positions, please follow the steps below:

1. Review the Job Listings: Read through the job descriptions and requirements carefully.
2. Submit Your Application: Careers@idmobile.co.za 
3. Application Review: Our HR team will review your application, and if your qualifications match the role, we’ll contact you for an interview.

Internship Opportunities

At iD Mobile, we believe in nurturing the next generation of professionals. We offer internships to talented students and recent graduates looking to gain hands-on experience in the telecommunications industry.

Current Internship Opportunities:

• Marketing Intern
• Customer Support Intern
• IT Support Intern
• Call Agent Intern

To apply for an internship, email at internship@idmobile.co.za

Our Values

We are guided by a strong set of values that help us maintain a positive and forward-thinking workplace. These values include:

• Customer-Centricity: We are committed to providing our customers with the best possible service and experience.
• Innovation: We embrace new technologies and approaches to stay at the cutting edge of mobile communication.
• Collaboration: Teamwork is at the heart of everything we do. We believe in the power of collective effort and shared success.
• Integrity: We are committed to ethical business practices and transparent communication.

Why iD Mobile?

• Dynamic Environment: Working at iD Mobile means being part of a team that's constantly evolving and adapting to the fast-paced world of mobile communication.
• Growth and Development: We invest in our people and provide opportunities for ongoing training, skill-building, and career advancement.
• Inclusive Culture: We celebrate diversity and create a culture of inclusion where all employees feel valued and supported.

Join the iD Mobile Team

If you're looking for an exciting career in telecommunications with a company that values innovation, customer service, and professional growth, iD Mobile is the place for you.

Explore our current job openings, apply for a position, and take the first step towards joining our team!

If you have any questions or need more information, don’t hesitate to reach out to our HR department at 010 023 1317

iD Mobile is an equal opportunity employer and is committed to creating a diverse and inclusive workplace for all employees.